Best Refrigerator Repair Companies in Nutley, New Jersey

Tech and service coordinator were kind, but I have a standard whirlpool and from the time the tech came to when it was fixed was 3 days. Long time to be without a fridge. Feels like they don't have the parts on hand needed to fix common refrigerator models in a timely fashion; thanks for feedback, tech still hasn't returned in the communicated appointment window, so this is still outstanding.

Sorry, I didn't know you are another company. When I made the following, the website popped out and I believed you are a national chain and this was the headquarters of FridgeFix. We are actually located in Southern California. My apology again. The following is hereby withdrawn: My husband booked a refrigerator maintenance service online from FridgeFix's website Saturday, October 12, 2024 and requested the time and date for the service to be today(Thursday) afternoon. We provided our about-10-year-old refrigerator's brand name and model number, and indicated what we want is mainly to replace the door seals. We then received a confirmation in our email and cell phone message. The confirmation also said, a technician will call us about 30 minutes before his arrival, from 12:00 to 3:00 on the said day. We waited from about 11:30 but got nothing until about 2:30 somebody called hello at our door. It's the technician. That's no big issue, though the technician explained he didn't know we were told to expect a call before he comes. We noticed he virtually carries nothing with him, no tools, no replacement seals... He explained he called us a few times yesterday, but with his caller ID blocked, added he. We then recalled yes we did receive two or three strange calls with caller ID blocked. Why!? Is there any legitimate company’s service person calling his customer with caller ID blocked? How many people pick up a phone call with caller ID blocked nowadays? He explained he needs the SN for the right replacement seals. He then opened the refrigerator and found the information. He made a phone call and found that the parts need to be ordered from the manufacturer. The cost is $540 and an additional $160 for optional freezer door seal. It will be about $1,000, with labor added, not worth for a 10-year-old refrigerator. We said unlikely we will accept it, we rather buy a new one. Then he charged us $85.00 and left. That’s just for coming, finding the SN, checking their inventory, and making a quote. Nothing else. We believe what his calls yesterday with his caller ID blocked is all about is to make it seemingly necessary for himself to physically show up so that he can make the charge. This could be perfectly done through just a couple of phone calls, without blocking the caller ID, of course, just as many honest companies and service people normally do. Smart way to make $85, but you tainted your company’s reputation and yours personal as well!

Ernesto is an honest, honorable, highly skilled refrigerator repair man. He fixed my built in refrigerator when others couldn't! He wouldn't even accept payment until he was sure it was fixed. He's one of a kind!

Ernesto was amazing! Promptly replied to my call for help and repaired my refrigerator. He was highly professional, and charged less than I expected for emergency service. In a world where everything seems upside down, this experience has restored my faith in humanity.

It is such a pleasure when a repair company actually lives up to their service and trade. Ernesto is knowledgeable, friendly, and skilled. He repaired our freezer in no time. Highly recommend Ernesto and Fridge Fix!