Best Refrigerator Repair Companies in Norfolk, Virginia

Max came out promptly when I called him. He was able to identify the source of a leak quickly. He got the part he needed and fixed the freezer and refrigerator within minutes. I thought what he charged was very reasonable.

Mr. Berest is an excellent appliance servicer. He diagnosed the problem with my refrigerator, ordered the part needed and, in a short time, repaired my appliance. I highly recommend his workmanship.

The gentleman who came out to fix my refrigerator did it quickly and efficiently. The cost was quite reasonable. He also gave me advice on another appliance with which I’m having a problem. He let me know that it was nothing serious and the problem shouldn’t keep me from using it. I will definitely call this company again!

My refrigerator thermostat went out on a Monday, and I called Max. He came the next day and quickly diagnosed the problem, ordered the part and repaired my frig in 2 days. Great service for a reasonable price. I will use his service again and highly recommend him.

Have used this repair service 2 times . Once a few months ago for our side by side by side kenmore pro refrigerator/freezer and once just this week for our built in Kenmore advantium pro microwave . They respond to call immediately and both times work was completed very quickly to call and with a time to come and do the repair . The refrigerator could not be repaired the same day of service as a part had to be ordered which was overnighted and repaired the following day , the microwave was fixed the same day . They are prompt , professional, fair pricing and your appliances can be back working without the usual 1-2 week wait with Sears or other big service providers. Highly recommend and will use again if needed .

This is the second time I have hired Daryl to fix an appliance. A few months back, it was my clothes dryer. This time, it was my refrigerator. I am very satisfied with his work. He’s professional and returns your calls or texts within a reasonable amount of time. He also often works into the early evening and Saturdays if you have a tight schedule. He is my go-to guy for any future appliance issue I may have.

I called Brothers Appliance Repair after reading so many positive reviews and I am glad I did. Darryl returned my call promptly and I advised him of the issue with my refridgerator not cooling. We setup an appointment and he arrived the next day. He came to my home on time and did a diagnostic of the problem. Darryl new what the issue was right away and explained the problem and what part was needed. He was very professional and knowledgeable. He advised what the cost would be which was reasonable. He came back when the part came in and installed it without any issues. My refrigerator is working perfectly. If you need your appliance repaired I would highly recommend Brothers Appliance Repar. Thanks Darryl!

I can only share my experience, but I would avoid attempting to business with Darryl and the Brothers Appliance entity. i contacted Darryl in early August to repair a broken ice-maker in my refrigerator. Darryl is slow to respond, and actually does not respond to 2/3 of the attempts to contact him. At best he is poorly organized; at worst irresponsible. He did offer to come out for a $99 diagnostic, but he gave me two possible days and ignored every request I made for him to specify a singe day, morning or afternoon. He did call 20 minutes before arriving; I guess he expects everyone to sit at home and wait for him to decide to show. When he did arrive, he appeared technically capably and told me the only thing he could find was a malfunctioning $299 display part, but he was not sure this was the problem. He recommended I just buy a new refrigerator, which I thought odd (refrigerators are very expensive and mine works fine except the ice maker does not work). I approved his request to order the part and perform the installation. He then ignored me for three weeks. When he did respond he claimed to have order the part, which arrived broken, and reordered the part (which he had just received). Again he specified two possible days to do the work, but would not specify which day or morning or afternoon. He seemed to expect I had nothing better to do than wait two days to see if he would show up. He DID NOT SHOW up. At the end of the second day he specified I asked him if he was coming and he said "no, I have to attend a family funeral." I offered my condolences and said I would be happy to wait a week (now early September). I began attempting to contact him via text and E-mail after that week, asking for a time to perform the installation. He failed to replay for two weeks. When he did reply, he stated he would be happy to install the part when I (not he) received it. When I reminded Darryl and quoted his own text that he had already received the part, he refused to answer. It is was then end of September, and i sent a request to him asked if he had ever ordered the part and if he ever intended to continue my Service. I can only say I was patient and kind in every communication with 'Darryl and I have the E-mails and texts to prove it. Again he failed to respond. It had now been two months and I have written off the $99 as a hard lesson and moved on to a much more responsible repair person. I hope you have better luck, but based on my experience, I would recommending avoiding doing business his him or is company.

Daryl did an excellent job changing out an evaporator coil for us. The changeout was quite involved and he handled it smoothly. He has proven to be a guru for refrigerators and his service is top notch. Thanks again Daryl for the repair and also all the refrigerator advice.

I have had a few appliance repairs done by Brothers Appliance Repair at my home and office, but most recently I purchased a refurbished deep freezer and refrigerator for garage use. There was an issue with the refrigerator, Daryl brought a temporary refrigerator back the same night (And this was the night they were calling for snow around 10pm). A day later, he returned with another refrigerator to replace the one I had purchased, and this one was better and more expensive than the original...He didn't even change the price we agreed upon. I recommend Brothers Appliance Repair for a number of reasons, but mostly because they Stand behind their work/product.

Ray at Masters Repairs always gets the job do at the best rate. This is my third time using his services dryer, refrigerator, and garbage disposal...

Excellent service and Ray arrived in a timely manner from point of contact to appointment. Diagnosed my refrigerator issue with no issues. MASTER REPAIR SERVICES will be on my first call list if I have appliance issues in the future! Thank you Ray!

Ray repaired both an oven and refrigerator. He is extremely professional and dependable. Fixed our problems quickly. I highly recommend him!

Called Ray because his is a local business. He was honest about about his experience with wine refrigerators, bonus points for that, he did his research, scheduled an appointment came and make the repair. I couldn’t have asked for more

Ray took my money ($500) and never finished the job. I’ve been trying to reach him since December (it is now May) and he won’t answer my calls or texts. He started off strong, quick to respond and do initial triage and repair but when it was time to install the last part, he disappeared. It’s doesn’t seem to be like him and I hope nothing happened. In the end, I paid $500 and still have a broken refrigerator.