Best Refrigerator Repair Companies in Memphis, Tennessee

I randomly walked into this appliance store after contacting many brand name stores and manufacturers about a repair technician coming to check my refrigerator due to lack of cooling. Of course with the current times that we are living in no one was available to come until the end of the month. Thanks to the staff at this store the were able to get someone over immediately within an hours time. I highly recommend them. Onya and Antonio thanks for the amazing service . Your customer service skills and timeliness are awesome.

The repairman was on time and very courteous. He also was very knowledgeable about my refrigerator and what it needed. They actually had the parts to fix my refrigerator and had it going in no time. I definitely will be using them again.

Brown Refrigerator is a top notch company. Taylor was knowledgeable, professional and friendly. I would recommend this company to anyone needing their services. Prices are reasonable and quality work. Thanks for the amazing work.

Our upstairs unit was not cooling correctly. I called Brown Refrigeration and spoke to Mr. Brown himself. He was very polite and professional. He sent out a technician the same day I called. Paul Smith, the technician, was very professional, knowledgeable, and friendly. He took the time to explain the repairs and show me pictures of the state of my current systems. I truly appreciated his integrity and insight! I will recommend Brown Refrigeration to everyone I know!!

We had a problem with our walk in cooler, so we called and they came out the same day and took the time to explain what was going on and what needed to be done. The technician was John casby and he was awesome. He took the time to explain everything and answer all my questions. I would recommend them to anyone who’s needs refrigeration work. Dave’s deer processing.

Brown Refrigeration , Inc has a very friendly and professional staff. Technician Paul diagnosed a rare wire issue with my a/c unit. He was very knowledgeable and efficient. I recommend this company to anyone.

I reached out to Brown Refrigeration for AC unit issues because of their great reviews but they have dissappointed me. They came out to look at the issues (the technician was great) but I waiting for a quote and never received one. I reached out for updates multiple times and never heard back. When I called, I was told I would receive a call back and never did. If Brown refrigeration did not want to do the work, I wish it was just communicated rather than to be ignored.

Arrived before the appointment time! Efficient diagnostic test of ice maker in refrigerator. Clear explanation of charges and the advantages of a warranty plan. Clean and competent installation of new unit. Thank you.

Refrigerator was repaired quickly and quietly. It did take a little longer to get the parts sent to my house prior to the actual repair than I expected, but it worked out satisfactorily.

The tech was very professional and quickly repaired the refrigerator.

My service tech, Christopher, was super knowledgeable and fixed the issue we were having with our refrigerator in no time.

Richard, the Sears technician, that came to service our refrigerator, was on time, very polite and knowledgeable. He explained everything he was doing. He is top notch. AAA+ rating

Our technician Rob did a great job. He went above and beyond to repair our refrigerator door. It was a surprisingly complex fix and he made certain it was done right, even though it meant extending his work day (on a Friday afternoon, no less.) He was extremely knowledgeable, patient, and pleasant. Thanks, Rob!

I never write reviews because it always seems like a waste of time but this is VERY IMPORTANT if your thinking of dealing with incompetent workers. It has been 2.5 months since my refrigerator has been broken. The refrigerator was broken during the summer months and not a single person seemed to care at greenway home services. We spent over two months of talking on the phone trying to get to the bottom of the problem but no-one wanted to listen or do their jobs. The final straw was on Sept. 28, 2021, I called them and after 3 hours of being on the phone with both HomeServ Memphis and American Home Shield, a report was sent for the part to be finally ordered after being on "backorder" as they claimed. Magically after the phone calls on Sept. 28, the part showed and would be delivered on Friday Oct. 1. What a coincidence that it would be on backorder for so long and finally arrive after my infuriating call. After the part was received they told me the earliest they could fix my refrigerator was on Oct. 13, 2021 which would make the refrigerator nearly 3 months broken. This type of behavior is completely inexcusable. They never submitted any orders before hand and only keep using the excuse of "backorder" whenever anything happens. They basically stated that my time does not matter and that I would have to deal with it until they can send a technician out on the 13th to finally fix my fridge. If you are thinking of dealing with both American home Shield or HomeServ Memphis, do yourself a favor and find someone else to fix your things otherwise they will make you wait unreasonable times until you force them to do their jobs and when something finally happens they make you wait even longer. They always talk about how they don't have time to make for a customer but never seem to care about the time they wasted screwing over the customer.

What an absolute disaster of a company. My family has gone almost 2 months without a fridge raider and we have been living out of a cooler because I was told my part was ordered and they were waiting for it to get in. I have called mini mini times about the problem and have been put off. This company is a disaster. They now tell me two months later that they did not order the part, and they will not fix my fridge because some supposed part is missing. Thanks Greenway!