Best Refrigerator Repair Companies in Fenton, Missouri

Wanted to get service on our motorcoach's refrigerator (under warranty) but they opted not to help.

We had a recall on our dishwasher, our warming drawer stopped heating, and we needed a light bulb replaced that entailed taking refrigerator apart. Got all things taken care of with ease.

I woke up recently to find my refrigerator went out overnight. I instantly called my nearest appliance repair business, which was St. Louis Appliance Repair Group. This was at about 8:30am. I was told someone would be here between 9:30 and 12:30, and they’d call me 30 minutes before arrival. Well, it gets to be 1pm with no call, so I call them. The lady tells me that apparently I called them and they were just waiting on me to call and schedule an appointment. This does not align at all with my conversation that morning. I explained that and she put me on hold. Then she came back saying they weren’t going to be able to make it by 12:30 (obviously since it was already 1pm) but they would send someone out that afternoon. I asked the time because I had an appointment that I simply couldn’t miss that I had to leave my house by 5pm. She said she couldn’t give me any time at all, but I’d get a call 30 mins before. I finally get a call at 4:10 telling me they’d arrive in about 40 minutes, which assuming they were telling the truth about the time (and I had little faith in that given the past experience) that would give them exactly 10 minutes to fix my fridge. I know the result would just be me having to pay the $157.50 service fee that they are obsessed with, but not being able to fix anything. So, I cancelled. I managed to get my most valuable frozen food into my parents’ deep freeze, but I did suffer a significant loss of food as a result of the bad service of this company. Not only did they not come out, but they lied about the timing causing me to not call a more reputable company. I like to support local business but I will never consider them again. To anyone reading this, please look for a more reliable company if you are dealing with a time-reliant issue like a fridge failure. This company’s lies and incompetence cost me a lot of money.