Best Refrigeration Repair Companies in Hanahan, South Carolina

Michael M was very professional. He replaced the handle of our refrigerator. The locking mechanism on the handle of our refrigerator was malfunctioning. He tested the handle several times after replacing it. He was in and out within 10 minutes.

I had the great pleasure of working with Tyler. He was very knowledgeable and gave appropriate advice on how we could keep the system maintained and clean. He seems genuinely concerned about making sure our refrigerator enjoyed a long life. Would highly recommend him to anyone with an appliance issue.

Typical 2024 service company. Terrible customer service, technician's that can't fix the problem, etc. Long story short, bought a new refrigerator and it was broken during delivery (not Sloan). Told to call GE to have refrigerator replaced and this process led me to Sloan. Call them, waited for parts, finally get the part in and it was damaged. Technician wanted to install damaged part, we told them no, had to wait for another part. Part finally comes in, technician comes out to install, admits he had never done this type of repair before, admits he broke something during repair and has to schedule another service visit. We have to wait for the third service visit and parts to get delivered. Finally get our third service, same technician comes out, fixes the refrigerator and leaves. Well, he didn't fix the refrigerator and when my wife called him after checking (about 1 minute after he left) he said he couldn't come back and we needed to make another appointment. Mind you, when he left, we were still in our service window. So, he left with time left on the clock, the problem wasn't fixed, and he didn't come back. So, I called the next day to the company and asked to speak with a Supervisor, in which I was told I would get a call back the same day, that never happened. This was five days ago. So, now I have to pay to have my brand new refrigerator fixed because this company is garbage.

I recently had an excellent experience with Sloan appliance repair services. From start to finish, the process was easy. The technician was prompt, professional, and extremely knowledgeable. He diagnosed the no cool issue with my refrigerator quickly and provided a clear explanation of the problem and the necessary repairs. The repair was completed efficiently, and my appliance is now working like new. I will always recommend Sloan for any appliance service need.

Bought a brand new refrigerator from Best Buy and it needed repair within the first week. They sent Sloan Appliance, Tyler was extremely knowledgeable about everything that Best Buy was reluctant to tell us. He was very kind and the issue was fixed immediately. Thanks so much!