Best Ice Maker Repair Companies in Virginia Beach, Virginia

Would recommend 100%. I was having some problems with my ice maker. While it turned out to be not a big problem, I was weary as a first time home owner, not knowing how to fully diagnose the problem. The office staff was very friendly and was able to get someone out to me promptly. Shawn was professional, kind, trustworthy, and honest. I felt very comfortable having him in my home and appreciated his advice. Will definitely be using Beach Appliance in the future for any appliance needs!

This is a locally, family owned business. Shawn, with a wealth of experience, came to fix our refrigerator/ freezer that had a variety of issues. He was able to quickly diagnose the issues and replaced a broken ice dispenser on the spot. Shawn was very personable and professional. He took the time to provide insight into the problems and how they began in the first place. After he left, the new ice dispenser did not function properly. Shawn came back to our house in a short period of time, diagnosed the issue (wouldn't have known about it at time of installation) and fixed it free of charge. The costs were reasonable and the service charge was included in the repair/labor fees. I highly recommend this service and Shawn!

I’ve been in my home for over 45 years Beach Appliance Service LLC is one of the best if not “the “ best service provider I have ever had.. They were recommended by a neighbor. When I called to arrange for them to come and address a problem I was having with the ice maker In my refrigerator, the office manager was very cordial, informative & professional and able to arranged a service call at my convenience. When Shawn arrived 3 days later , he was the same friendly & efficient .He immediately was able to recognize the problem and correct it in a timely manner. He had a professional manner that was so reassuring. I would not hesitate to call them again . The cost was reasonable .!!!!! In this world today it’s not often you can use the word exceptional ,but the service this company provided would meet that criteria . .

Our technician was excellent and helped us resolve our problem with a Samsung refrigerator ice maker with a call to Samsung which got us a free repair! Well worth the service fee!!

Updating: I had another repair company out here to look at my fridge. The door needed to be replaced. I specifically asked Mr. Burrows about this (had seen online that is the common fix for the issue) and he said no, there's a part in the door that can just be replaced. This was not the case as it's not how the fridge is set up. I truly believe this guy just wanted to get the intital service fee, there was no part on back order, and he had no idea what he was doing with my fridge repair. Communication is seriously lacking with this company and I'm pretty sure they just want that initial fee. I had them out to look at my refrigerator, which went ok.While here Jason did unplug the ice flap so it would stop opening and closing. A part was needed and when he called me to tell me the price before proceeding and he said it would be 7-10 days. He was also supposed to look into the error codes and let me know if there was a way to correct them before getting the part, that never happened. I waited two weeks (business days) and when I didn't hear anything I called to ask for an update to be told the part was on back order. Totally fine, but they could have a least told me. I waited another month or so and called again for an update. The lady who answered said she didn't know and would have Jason call me. He didn't. I got a text saying the part was still out of stock. Fine. I called again recently to ask what the part # was because I wanted to call Samsung. The lady answering their phones didn't know but gave me Jason's number to ask. I left a VM and still haven't heard back.