Best Freezer Repair Companies in Salem, Oregon

We have a large 2-year old refrigerator that has been freezing up. We had a repairman in, which cost us over $300, but it froze up again. This time we called STEVE'S REFRIGERATION. He diagnozed the problem, ordered a needed part, returned, took the refrigeration apart to replace the faulty part & charged us $350. Furthermore, he called back THREE (3) different times to make sure it was working properly. WE WISH WE WOULD HAVE CALLED HIM IN THE 1ST PLACE!

great service!! fit me in on saturday afternoon to diagnose and repair my lg refrigerator. freezer not maintaining temperature, however, fred checked and said compressor was most likely still under warranty (it was) and to contact lg to have it replaced. he also replaced handle on my dryer. very professional and thorough. I wouldn’t have realized that the compressor was still under warranty if fred hadn’t mentioned it.

I received a call back for scheduling within only a few hours and an appointment was set for the following week. Fred was on time very congenial and he fixed the issue with my freezer in no time. I highly recommend this business.

I would also add clean. Fred came to my house, got right to work, and in less than an hour my freezer was making ice. Highly recommended.

We had a great experience with Derry Appliance Repair. They fixed our freezer for a reasonable price and were very easy to work with.

We highly recommend Derry Appliance Repair; Fred was very responsive and extremely helpful. Our refrigerator/freezer started acting-up over a weekend. Although it was a Sunday, he reached out to me shortly after I left my message and squeezed us into his already full schedule. He is very thorough in his work and he takes the time to explain things to his customers in a clear manner. I also appreciate his patience in answering all of our questions.

The gentleman who came to my house were very friendly, knowledgeable, and professional. They accessed the problem with my freezer and had it working in no time! I highly recommend using them for any refrigerator/freezer issues you might experience.

We have a side by side fridge/freezer that stopped making ice. I'm a respectively intelligent guy and tried to troubleshoot it myself but wasn't able to. I sent a shout out to folks on Facebook about an appliance repair company and 90% of the folks said "MARS!". Looking at reviews, they were vastly more negative than any company should be. So I figured something is wrong with this and decided to give them a shot. I called Mars and they were able to come out the next day! They troubleshot and discovered the issues and explained all the issues to me and how I could troubleshoot it further when something else happens to fridge. They ordered the needed parts and repaired it within a week and were very courteous despite us having two dogs that love getting in your business and 10 kittens running around all over the place. I will absolutely be calling MARS again if I have any more issues!

DO NOT HIRE THIS COMPANY! I have had nothing but problems since calling MARS to repair my refrigerator last month. They came out a total of 3 times, all of which I had to take time off work for, to replace what they said was a faulty fan in the freezer. This was after their $90 diagnostic test determined what the issue was. 2-3 days after the "repair," the refrigerator started making the same noises it was making before they worked on it. I called them back to let them know what was happening. It took them 3 weeks to come back to my house. For 3 weeks I couldn’t keep food in my refrigerator or freezer. When they finally came back I was told the part they replaced was not the issue, it was a different fan in another part of the appliance. They refused to adjust pricing or offer any help to offset the unneeded “repair” originally made. This is when I realized they had no clue what was actually causing the problem. I won't call anyone out by name, but it is apparent the repair tech sent to my house was incompetent. Either that, or he was intentionally replacing parts that did not need to be replaced in order to charge more. I wouldn’t recommend this company to change a light bulb, much less repair a machine I rely on each day.