Best Freezer Repair Companies in Little Rock, Arkansas

Would recommend this company to anyone. This was the third company my warranty sent to my house to fix an issue with my fridge. They were prompt to schedule & arrive for appointments and courteous & knowledgeable. After 2+ months I finally have a working fridge/freezer again thanks to Mr. Appliance!

Cody was incredibly competent, capable, knowledgeable, and friendly. He fixed a freezer that another company failed to fix after seven tries (AROD Appliances). He corrected the mistakes and damages the other company caused and got the freezer back up and running. He also fixed a free-standing ice maker the other company failed to repair. I will always ask for Mr Appliance and this technician. I can’t say enough positive about this company.

Cody was excellent. He had great communication skills, very knowledgeable, and incredibly kind. It took about a week for someone to come look at my fridge and then about another week to get the part in that I needed. It was a little pricy, but that’s to be expected. My fridge/freezer are back to functioning perfectly. Would highly recommend!

All of the service professionals I have worked with were both kind, considerate and a joy to do business with! Great place with great people! Mike was the last technician that worked on our freezer, he was professional and efficient. Left the area looking better than when he got there!

Service was prompt and professional. Technicians were well groomed, tidy and polite. They respected my home and the technician even cleaned up some spilled food residue hidden under my freezer slide-in drawer! A bit embarrassing, but I was thankful. I highly recommend these guys.

We began working with this company in October of 2022. Original part (inverter board) was on back order until end of December. Installed on 1/20/23. On 1/21/23, alarm on refrigerator continued to go off and part did not fix problem. Subsequently, evaporator was ordered. All parts were not shipped properly. Finally installed on 3/6/23. Continued to not work and compressor was placed on 3/13/23. Water line to ice maker was not installed properly and water leaked on hardwood floors. Freezer froze shut. In 3/22/23, after turning off electricity, it was found the house was not installed. Damage to hardwood floors and pictures were provided to technician. Refrigerator and freezer worked properly at this point, but we continued to have water leak intermittently between 4/8-4/29/23. We notified A-Tech again and ask them to pull out refrigerator to look for the leak. We were told if there was no water at that moment, they would not pull out the refrigerator or service our residence. The technician told us it was a plumbing issue. We hired a plumber and someone to crawl under the house and no leaks were found from plumbing. We finally hired a second appliance repair company and they immediately found the problem when they pulled the refrigerator. Technician stated the leak was due to overcharge of compressor with frosting of the suction line that was causing the leaking. The line was not insulated properly. Upon contacting the manager, Aaron Karimie, he disputed our complaints and said it was past their 90 day limit. He stated that there was no obvious damage, per the technician. We have photographs to document all the above. He stated we were "gaslighting" the situation. This is truly the worst customer service oriented company we’ve ever experienced!! Even though they never used the word “liar”, it was insinuated.