Best Freezer Repair Companies in Chadds Ford, Pennsylvania

My freezer wasn’t staying frozen. I liked how the company sent a photo of the technician ahead of time. He arrived on time and was able to figure out it would be better for me to replace my fridge than to put money into repairing it. It wasn’t the news I wanted but I appreciated the honesty.

Daniel was a wonderful technician. Very friendly and upbeat. He explained the issue thoroughly so I would understand the issue and fixed the problem in a jiff. He even cleaned out the bottom of my freezer when that was not expected of him! Thanks Daniel!

We had an issue with our coils freezing up and our fridge not cooling efficiently. Our tech Valentino was very professional and went through his diagnostic process. He narrowed the problem down to a faulty thermistor in the freezer. The part came in 2 days later and he was out early the following week to replace the part. From the first call to the completed job, it took less than a week. I’d say that’s pretty good in this day and age. EDIT TO REVIEW.....A second tech came out and replaced the whole control board. We only got charged for the parts and not service, which I appreciate. However, that did not fix the problem as the coils started to freeze over again. I took it upon myself to look at it. After taking a voltmeter to my the wires and other connections. It became clear that the heating element connection was not secured. There was a loose wire that was not making a connection. Since then, we have not had an issue and our fridge has been cycling through the defrost as it should! Unfortunately, we paid over $500 in parts and services for a lose wire connection that I fixed!

We have a Thermador Refrigerator which we were using another service company because they sold us the Appliances. That company could not repair after 7 or more visits of replacing parts with no success. The other company advised that the refrigerator (5 years old at that time) was not repairable, and could no longer assist us. We called Mr. Appliance of the Delaware Valley actually a few years later in hopes that they can resolve our ongoing refrigerator issues. It took us this long to have it serviced because we did not know who to call nor want to deal with what we just dealt with from the other service company. Our tech, Wollf, reviewed our prior service history. After inspecting the freezer, Mr. Appliance tech could see ice build up in the airflow vents. He did a diagnostic, and found that the entire problem was that our defrost-heater sensor was not operating, and needed to be replaced. We were scheduled a few days later when 2 men, Brian and Paul, came to install. They discovered once the defrost-heater sensor was replaced, that we also needed a freezer fan motor. All of the techs at Mr. Appliance were professional. We did like that there were 2 techs, and they worked well together. More importantly, they had the confidence that this has been the entire problem for the last 3 years, and will repair. Our entire issue was that the ice maker was not making any ice nor capable of freezing anything properly. It was explained that the ice maker was unable to make ice due to temperature irregularity. I will say that Mr. Appliance requested that we need to turn off the refrigerator the morning before to allow the refrigerator to defrost while working on the appliance. Our other service company worked on the refrigerator/freezer with it operating. Yes, it was an expensive repair for an expensive refrigerator. The good news is that we did get back our refrigerator operating like it should when an other appliance company could not figure the issue out. We received confirmations saying that they are on their way. Thank you for having the confidence in getting our Thermador repaired. Unbelievable!

The Mr. Appliance technician, Daniel who came out to service our refrigerator was kind, courteous, and knowledgable about our refrigerator model. He was able to fix the broken freezer part on site without the need to order a new part. Very pleased!